Shipping Policy

Last Updated: July 2026

At Chitral Peaks Store, we are committed to providing a smooth and reliable delivery experience for our customers across the United Arab Emirates.

Processing Time

• Orders are processed within 1–3 business days after confirmation.

• Once your order has been shipped, you will receive a confirmation message with delivery details.

Delivery Time

• Standard delivery within UAE usually takes 3–7 business days.

• Delivery times may vary depending on your location, courier service, holidays, or unexpected delays.

Shipping Charges

• Shipping charges will be calculated and displayed at checkout.

• Free shipping offers may be available during promotional periods.

Order Tracking

Once your order is shipped, we will provide tracking details (if available) so you can follow your delivery status.

Delivery Information

• Please provide accurate name, phone number, and delivery address when placing your order.

• Customers are responsible for ensuring someone is available to receive the package.

• If delivery fails due to incorrect information provided by the customer, additional charges may apply.

Delayed Orders

While we work hard to deliver orders on time, delays caused by courier companies, weather conditions, holidays, or other circumstances beyond our control may occur.

Damaged or Missing Items

If you receive a damaged, incorrect, or missing item, please contact us within 48 hours of delivery with your order details and supporting photos/videos.

Contact Us

For any shipping-related questions, please contact:

Chitral Peaks Store
Email: fu88585@gmail.com
Website: www.chitralpeaksstore.online